Accessibility Statement

for www.starprogram.nyc

This page outlines the STAR Program’s commitment to digital accessibility and inclusive online experiences. Learn how we align with WCAG standards to ensure our website is accessible to individuals with disabilities. Includes feedback contact information and details on ongoing improvements.

The Special Treatment and Research (STAR) Program is deeply committed to ensuring digital accessibility for individuals with disabilities. As part of our mission to promote equitable access to care, services, and information—especially for historically underserved communities—we strive to meet or exceed current accessibility standards for our website and digital platforms.

Commitment to Accessibility

STAR Program continuously evaluates and updates our website to improve accessibility and usability for all visitors. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C), with a goal of achieving Level AA compliance. These standards help ensure digital content is perceivable, operable, understandable, and robust for users of all abilities.

While we aim to make all content on www.starprogram.nyc fully accessible, some materials may not yet conform to the highest accessibility standards due to technical limitations or the nature of third-party integrations. We are actively working to resolve these issues.

Accessibility Practices

  • Multilingual content is offered across our websites in English, Spanish, Haitian Creole, and Russian, among others, to improve inclusivity.
  • We utilize accessible design principles in web development, including alt text, keyboard navigation support, appropriate color contrast, and screen-reader compatibility.
  • Our team is trained on digital accessibility and incorporates user feedback to identify and resolve barriers.

Feedback and Support

We welcome and value feedback on the accessibility of our site. If you experience difficulty accessing any part of our digital content or have suggestions for improvement, please contact us:

Email: STARMedia@downstate.edu
Response time: We strive to respond to all inquiries within 3–5 business days.

Ongoing Improvements

As part of our ongoing commitment to digital equity, the STAR Program may revise this statement and update our practices to reflect changes in technology, user needs, and applicable laws and standards.

This Accessibility Statement was last updated on August 2, 2025.